← Remote Careers

What Does a Account Manager Do?

Manages ongoing customer relationships to keep clients happy and grow their accounts.

An account manager owns the relationship after the sale — keeping clients satisfied, renewing contracts, and finding opportunities to expand the account. Where an account executive wins new business, the account manager retains and grows it.

The role is relationship-driven and runs well remotely over calls and email. It rewards people who are organised, responsive and genuinely invested in customer success.

Key skills

• Relationship management
• Renewals & upselling
• Customer communication
• CRM tools
• Problem solving
• Commercial awareness

Remote Account Manager salary

Salaries vary with seniority, location and the company's pay model. For how remote pay is set and negotiated, see our remote salary guide.

Open remote Account Manager jobs

• Junior Account Manager (E-Commerce & Retail Media) (m/w/d) — eBazaaris